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Employment Opportunities

Gapsted Estate is a family-owned winery located in the Alpine Valleys, Victoria, with a strong focus on emerging varieties such as Tempranillo, Sangiovese, Pinot Grigio and Prosecco as well as our iconic Saperavi. We are renowned for producing exceptional wines from alternative grape varieties that thrive in Victoria’s Alpine region and demonstrating our ongoing commitment to wine excellence and the driving force behind our team

Wine Club, Brand and Customer Service Assistant

The Wine Club, Brand and Customer Service Assistant role requires a motivated and enthusiastic person to join our team. Reporting to the Export, Wine Club & Digital Sales Manager, this person will play an integral role in maintaining and growing our Wine Club membership and ensuring our online sales and digital communications are accurate and engaging. The role also supports our Brand Manager requiring familiarity with many aspects of our sales and marketing, including content marketing, digital marketing, social media marketing, design and production. Additionally the role supports our customer service team in sales processing and the sales control for our wholesale customers.

We need a positive person who thrives on detail, and who enjoys going above and beyond to ensure our customers receive top quality service, every time.

Key tasks

  • Processing and fulfilling online, phone and in-person orders
  • Confidently manage customer enquiries, which may include delivery queries through to questions about our extensive portfolio of wines
  • Assist with maintenance of customer database
  • Undertake outbound telemarketing to existing customers and Wine Club members
  • Provide excellent customer service and collaborate well with management, production and supply chain, cellar door and sales and marketing as needed
  • Wholesale sales order processing and documentation support
  • Wholesale sales control support
  • Other administrative tasks as required
  • Attend external trade and consumer show events, as required
  • Provide support to our Brand Manager.
  • Provide support to our Customer Service team.

Key traits (please provide work-related examples of each in your application)

  • Strong written and verbal skills.
  • Strong administrative and organisational skills.
  • Relevant computer and digital skills.
  • Customer service and sales experience in a busy environment.
  • Committed to excellence and acute attention to detail.
  • Courteous and professional telephone manner.
  • Ability to work well under pressure and independently.
  • Ability to problem-solve and achieve good solutions to daily challenges.

Desirable traits (not essential)

  • Current Victorian RSA Certificate
  • Wine Club experience
  • Wine knowledge
  • Previous experience with Shopify, MailChimp and Ready To Ship


  • Some heavy lifting may be required
  • Ability to work weekends, sometimes at events in Melbourne and/or other regional centres

This is a full-time on-site position that may require some weekend work when necessary. Please apply by sending your applications to


Area Sales Manager - North East Victoria 

Gapsted Estate is currently seeking our next Area Sales Manager (Regional – North East Victoria). You will be the frontline of the Commercial Sales team and the primary customer service contact. Your primary objective is to drive sales, distribution and realise ambitious growth targets for our amazing products and brands within your area.

Your duties will include, but are not limited to:

  • Building and maintaining strong relationships with the customer base within your area
  • Achieving sales and distribution objectives as a result of planning and execution of call cycle objectives
  • Providing ongoing superior customer service to your customer base
  • Maintaining customer records and reviewing performance at regular intervals
  • Preparing business plans and submissions, to secure potential growth opportunities for the business
  • Managing all trade promotional and incentive schemes and redemptions in line with any Marketing Programme

About you

  • You are able to work under pressure and can effectively manage your time to meet deadlines with both internal and external stakeholders
  • You will have a 'team-first' mentality and establish strong relationships with colleagues across the organisation
  • You have demonstrated experience in operating an Area Manager / Sales Representative or similar role
  • You love the industry and have a passion and understanding for wine and our brands
  • You are able to work autonomously and still be part of a team and approach problems with a collaboration, enthusiasm and positivity
  • You have exceptional communication skills, both written and verbal and can manage expectations
  • You have the utmost attention to detail and execute with excellence

Please apply by sending your applications to


Cellar Hands - Vintage Casual Positions 

Gapsted Estate are currently seeking Cellar Hands to join our vintage V24 team. The successful applicants will be required to work closely with the Winemaking team to achieve the timely completion of all related tasks within the winery. This vintage Cellar Hand position reports to our Winery Supervisors.  You will require to be a team player who can demonstrate the ability to think quick on their feet, show initiative, be reliable and use their time effectively.

Your duties will include, but are not limited to:

  • Assist in the daily winemaking processes of juice and wine production, including daily cellar tidy up.
  • Read, understand and follow all Gapsted Estate standard operating procedures.
  • Ensure that all work is completed accurately and within allocated times.
  • Show a willingness to adopt flexible working hours including normal vintage hours.
  • Comply with all facets of our systems and equipment in the winery.
  • Pay rate is per the Wine Industry Award.

Skills & Experience

  • Forklift License is desired.
  • Experience working in a winery environment is desired.
  • Fit and energetic, manual handling is involved.
  • Must be a good communicator and team player.
  • Able to take direction from other people.
  • Attention to detail with the ability to work in out doors environment.
  • Must be reliable with a positive and enthusiastic attitude.

Please apply by sending your applications to


Chef de Partie

Gapsted Estate is seeking a passionate Chef de Partie to join our brilliant team, located in a picturesque location, at a well-established Cellar Door and Restaurant with a menu focused on matching regional produce to our beautifully crafted wines, and is open for lunch service 5 days a week (Thursday through Monday).

Reporting to Head Chef, this permanent part-time position requires a Chef de Partie who is willing to work a minimum 20 hours per week (Saturday to Monday) with more in peak periods, who has a passion for food & wine, an interest in pastry, who works well in a team environment, and has an understanding of how to match food with wine.

Your duties will include, but are not limited to:

  • Ability to cook creatively and consistently
  • Help to create a cohesive, efficient and pleasant kitchen environment
  • Positive communication skills, energy and attitude
  • Must be available to work weekends and Public Holidays

Skills & Experience

  • Current Safe Food Handling Certificate
  • Hospitality experience is essential
  • Pastry skills advantageous
  • Applicable trade qualifications and accreditations
  • Ability to run service in Chef’s absence as required
  • Proficiency in all aspects of food safety, including HACCAP
  • Ability to keep calm under pressure, and lead by example
  • Fit and energetic, manual handling is involved
  • Must be a good communicator and Team player
  • Able to take direction from other people
  • Attention to detail with the ability to work unsupervised
  • Must be reliable with a positive and enthusiastic attitude

If this sounds like you - working with a dynamic team, creating a magical dining experience, and living in a picturesque location in the heart of the Alpine Valleys, then please apply by sending your applications to